Geek Smart Fingerprint Door Lock with App Control - Keyless Entry Biometric Door Knob with Handle - Home Office Hotel Apartment Security - Satin Nickel Finish - Ideal for Smart Homes & Vacation Rentals

Q: This lock is not suitable for 35mm door, there is a gap, what should I do? A: You need to cut off the pull screw (SCREW B) 5MM. Q: I accidentally deleted the lock from the app, what should I do? A: 1. The APP side deletes the lock, but the lock is not emptied. It may be that the deletion of the lock fails. Please RESET the lock. 2. Add again on the APP. Q: My bluetooth won't connect, what should I do? A: 1. Upgrade to the latest version of the firmware, authorize Bluetooth in the phone settings to allow access to the Geek Smart App. 2. Try to connect again. 3. If the connection is still not smooth, please let us know. Use Your Phone to Unlock Our smart door lock supports remote control and unlocking. When it is inconvenient for you to open the door, you can remotely unlock your friends or relatives in the App and use it together with the gateway (sold separately). Get Real-Time Unlock List Our smart door lock supports real-time viewing of access records, and all access lists can be seen in the App, which is used together with the gateway (sold separately). Generate Timed Password You can also share the electronic key with your friends to authorize the app to unlock when you are out, or when the door cannot be opened in real-time. USB Charging for Emergency Unlock Equipped with a USB charging port, it can be temporarily charged and unlocked. At the same time, the smart lock can be charged with a portable battery. (Note: This interface is only used for emergency charging, the battery cannot be charged, and the battery needs to be replaced in time.) Backup Keys Have a metal structure keyhole for backup key opening. When the power is off, the door can be opened with key. Note: Please check if the key can be unlocked smoothly after installation. Powered by 4*AAA Batteries The smart door lock requires 4 AAA batteries (not included) and can last up to 10-12 months depending on the frequency of use. With LED indicator light, when the battery is about to run out, the red light will flash to remind you to replace the battery.